PERSONALISED permanent Vinyl Labels

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If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

If your return is approved, we will initiate a refund to your original method of payment.

you will be responsible for paying for your own shipping cost.

Personalised items can not be refunded unless faulty.

1. Preparation:

• Clean the Surface: Thoroughly clean the area where you'll apply the decal with rubbing alcohol or a mild cleaning agent to remove any dirt, dust, or grease.
• Dry Completely: Ensure the surface is completely dry before proceeding. 

2. Applying the Decal:

• Peel Backing:

  Peel off the backing paper from the vinyl decal, leaving the design on the transfer tape. 

• Apply Transfer Tape:

  If you haven't already, apply transfer tape over the vinyl design to help with handling and application. 

• Position the Decal:

  Carefully position the decal on the surface, ensuring it's aligned as desired. 

• Squeegee:

  Use a squeegee or credit card to press the decal firmly onto the surface, starting from the center and working outwards to remove any air bubbles or wrinkles. 

• Allow to Dry:

  Leave the decal on the surface for at least 30 minutes to allow the adhesive to fully bond. 

3. Removing the Transfer Tape:

• Peel Slowly:

  Once the decal is dry, slowly peel off the transfer tape at an angle, not vertically.

• Burnish if Necessary:

  If you encounter any difficulty removing the transfer tape, gently burnish the decal again with the squeegee or credit card before attempting to remove the tape again. 

Tips for Success:

• Practice:

  If you're new to vinyl decals, practice on a non-critical surface first. 

• Heat (Optional):

  For stubborn decals or textured surfaces, you can use a heat gun or hairdryer to gently heat the decal before applying it, but be cautious not to overheat it. 

• Wet Application (Optional):

  For large or intricate decals, you can use a "wet application" method by spraying the surface and decal with soapy water before applying. 

• Curing Time:

  Allow the decal to fully cure for 72 hours before washing or exposing it to extreme temperatures. 

Key points to remember:

• Choose the right setting: Always set your iron to the "cotton" setting for most HTVs. 
• No steam: Turn off the steam function on your iron to avoid moisture affecting the adhesive. 
• Use a protective layer: Place a sheet of parchment paper between the iron and the HTV to prevent scorching the garment. 
• Apply firm pressure: Press down firmly on the iron with both hands to ensure good adhesion. 
• Work in sections: For large designs, press in sections to ensure even heat distribution. 
• Peel carefully: Check the instructions on your HTV to see if it's a "hot peel" (peel the carrier sheet while the vinyl is still warm) or a "cold peel" (let it cool completely before peeling).